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Air Canada Destroyed My Suitcase. Can You Make It Pay?
Donna Wells-Boyle's expensive luggage was "destroyed" by Air Canada. Why won't it repair or replace her luggage? And how much does it owe her?
Q: Air Canada destroyed my Rimowa suitcase on a recent flight from Toronto to San Francisco. The airline instructed me to send the suitcase to a repair agent in Texas. The agent declared the suitcase ...Read more
California lawmakers jet to Maui, Asia to discuss energy, transportation
This is the season for California lawmakers to travel across the globe, some to lush beachside resorts with schmoozing lobbyists, at no cost of their own.
A hand-selected group of elected officials spent the last few weeks traveling — gratis — to Hawaii, Vietnam and Taiwan to discuss big-picture policy ideas.
But these trips continue to be...Read more
Taking the Kids: Get ready to snare a deal on Travel Tuesday
Ready?
Just like Black Friday and Cyber Monday, Travel Tuesday promises some of the best travel deals of the year.
According to Skyscanner, the Travel deals day became a post-Thanksgiving tradition as consumers shifted toward experiential spending rather than material gifts. Skyscanner notes that most ...Read more
Delta plans sharper focus on premium travelers, selling extra services
NEW YORK — Delta Air Lines is doubling down on its focus on premium travelers and courting customers who are willing to pay for extra services.
The growing wealth of high-income travelers is driving demand for more premium services, according to Delta.
The Atlanta-based airline during a media briefing Tuesday and during its annual Investor ...Read more
Commentary: How to make holiday air travel as smooth as possible
The holiday season is fast approaching. Many already have their tickets in hand, or are starting to look for flights. Many people who travel during the holidays are once or twice-a-year air travelers, typically less experienced with the system and airport security than frequent business travelers. This means they may not be as familiar with ...Read more
Celebrity Travel: Go away with Wonho
After Wonho completed his 18-month mandatory military duty in South Korea this past September, the pop star had intended on taking some time off before making his “comeback” – K-pop parlance for releasing new music. But when the opportunity came up to be a part of the iHeart Jingle Ball lineup – which includes a Dec. 9 concert at the ...Read more
Rick Steves’ Europe: Finding peace among the crowds in Mykonos
I'll never forget literally “jumping ship” in Mykonos: enjoying a glass of ouzo in a tiny taverna while watching my mighty cruise ship sail away and taking with it the 3,000 tourists that had inundated that charming port just an hour before. It seemed the locals were satisfied that they’d made their money for the day, they’d pushed away ...Read more
Travel Troubleshooter: Sixt Charged Me Extra For Insurance, But I Never Asked For It!
Why is Sixt charging David Degagne an extra $513 for insurance on his car rental in Portugal? And can he get his money back if he never asked for the insurance? Let's find out.
Q: I recently rented a car with Sixt through Auto Europe near Lisbon, Portugal. A few days after I returned the car, I received a charge on my credit card for an ...Read more
Taking the Kids: Chasing away the Grinch this holiday season
Feeling overwhelmed?
We all are at this time of year when there Is so much to do and not enough time before the holidays.
Take a deep breath and get away – whether for a day, a weekend or longer – before the Grinch takes up permanent residence.
You don’t have to go over budget. Many families, especially with older and adult kids, ...Read more
Celebrity Travel: Go away with Kim Suhyun
Kim Suhyun’s bestselling book “I Decided to Live as Me” (Penguin Life) reminds readers about the importance of self-care and self-love. The Seoul-based writer said that reviews and word-of-mouth recommendations piqued reader interest. And she also credits BTS member, Jungkook, for spiking interest in her book after the pop star was spotted...Read more
Rick Steves’ Europe: London shines bright in winter
London dazzles year-round, so consider visiting in winter, when the city dresses up to the nines and bursts with festivities. Despite the season's drearier weather and shorter days, London's museums, theaters, and pubs always offer a warm, cozy welcome. And come January, tourist crowds are at a minimum, and airfare and hotel rates are generally ...Read more
I Closed My Bank Account. Now Airbnb Won't Send Me My Refund
Bart Colen's host cancels his rental at the last minute, and Airbnb promises to send him a refund. But months later, the money is still missing. The reason? Colen closed his bank account.
Q: I made a reservation on Airbnb last year for a three-month trip to France this winter. My host canceled at the last minute, and Airbnb agreed to refund ...Read more
Taking the Kids: Do you know your rights?
What a nightmare! Three times we boarded different JetBlue planes at JFK and then deplaned. Instead of being on the beach by mid- afternoon, we were still stuck in airport limbo late into the evening.
The first two times there were mechanical issues; the third time, we were told the crew couldn’t fly because they had been on duty for too many...Read more
Celebrity Travel: Go away with Eloise Mumford
Eloise Mumford (“50 Shades of Grey,” “The Right Stuff,” “Standing Up, Falling Down”) is based out of Los Angeles, but the actress said most of her year is spent filming on location in other cities. “Between filming and traveling, I mostly just go home to water my plants and check on my avocado tree,” said Mumford, who will next ...Read more
Rick Steves’ Europe: High culture on the cheap in Vienna
Vienna is a city with a rich culture and a vivid history that can be impressively rewarding to the well-prepared traveler. As I walked out of my hotel on a Sunday morning, I decided to skip the sights and immerse myself in Vienna’s wealth of cultural offerings – none of which break the bank.
I kicked off my day with Mass at the Hofburg ...Read more
The secrets to packing light, from a globe-trotting Broadway actor
Actor Jay Armstrong Johnson, 37, made his Broadway debut in the Tony-winning 2009 revival of "Hair" and has been a fixture of New York Theater ever since, appearing in musicals including Phantom of the Opera and On the Town. He regularly performs in concerts across the city and country; he was also a recurring cast member of the Priyanka Chopra-...Read more
Taking the Kids: Visiting Reykjavik, Iceland
They won’t win any parents of the year contest.
The famous puffins of Iceland fly away and leave their little chicks to fend for themselves when they are just six weeks old, explains Mariana Veloso, a marine biologist with a master’s degree, who is our guide on a 90-minute Elding Puffin Watching tour to ...Read more
Celebrity Travel: Go away with Diana Panton
On her latest album “soft winds and roses,” two-time Juno winner Diana Panton offers her interpretation of classic songs like the Beatles’ “Here, There and Everywhere,” Elton John’s “Your Song” and Joni Mitchell’s “Both Sides Now.” Showcasing her beautiful, evocative vocals, the artist said her Scottish father’s record ...Read more
Rick Steves’ Europe: Turkey has plenty to explore beyond Istanbul
Turkey is changing fast. And it's modernizing fast. For a recent vacation, I hit the road in Turkey, with romantic memories (from my backpacker days) of horse-drawn carriages and villages with economies powered by hay, dung, and ducks. While that rustic old world is tougher to find, the deep traditions and warm hospitality of the region are as ...Read more
Taking the Kids: The presidential election is a great teaching moment
If only it were that easy.
The 15th Amendment to the U.S Constitution reads,“ The right of citizens of the United States to vote shall not be denied or abridged by the United States or by any state on account of race, color, or previous condition of servitude.” It ...Read more