Mail those ballots early: Election officials warn Virginia absentee voters about slow postal services

NORFOLK, Va. — Norfolk’s elections czar is urging absentee voters to prioritize their mail-in ballots.

“You don’t want to wait until a week before the election and then decide to put it in the mail,” said Stephanie Iles, the city’s director of elections and general registrar. “There is a possibility that we might not get it in time.”

The United States Postal Service has faced nationwide slow downs in the last few years due to strains from the pandemic and various operational cutbacks. Virginia was hit hard, as Richmond served as a guinea pig for Postmaster General Louis DeJoy’s new cost-cutting plan of consolidating individual processing centers into larger regional hubs. Local and state election officials are subsequently pushing absentee voters to request and return their mail-in ballots as soon as possible this year to avoid missing the deadline.

“I think we are all concerned about it,” Iles said.

Christine Lewis, Virginia Beach’s director of elections and general registrar, said she noted slower services during recent elections.

“It’s taking about three to five days for people to receive their ballots in the mail,” she said. “I would have said pre-COVID, it would usually take people about two days.”

Election Day is Nov. 5 but early voting starts Sept. 20.

In order to be counted, absentee ballots returned by mail must be postmarked on or before Election Day and received by the general registrar’s office by noon on the third day following the election. If possible, Iles and Lewis encouraged absentee voters who are approaching the deadline to consider dropping their ballots off directly at the registrars’ office or a drop-box location.

During a Wednesday hearing, Virginia Department of Elections Commissioner Susan Beals shared similar sentiments with the House of Delegates Privileges and Elections Committee.

“If I had to name what my biggest concern is with the 2024 general election, it would be the operational performance of the United States Postal Service,” she said, adding the department raised concerns prior to last year’s election. “We started hearing from registrars that they were having issues with mail ballots not being delivered to voters, not getting them back in time or ballots coming back as being undeliverable.”

Beals said absentee voters should get started on the process early so any mishaps or delays can be addressed.

“I know folks sometimes get their ballot and go ‘well I’m just going to let it marinate here and think about it’ — you can’t do that this year,” she said. “You need to make sure that you mail it back (immediately) or drop it off.”

Absentee voting is a popular option nationwide, according to Elliott Fullmer, a political science professor at Randolph-Macon College. Fullmer, who researches voting and elections, said about 40% and 32% of voters used that method in 2020 and 2022, respectively.

The professor believes it’s always a good idea to take an earlier approach to absentee voting and said officials’ concerns should never be dismissed.

“I am glad they are voicing those concerns now because if there is something that is hurting the processing of ballots, it’s better to flag that now than before it is too late,” he said. “What I am encouraged by is that, despite the significant concerns that everybody had in 2020, I feel like the system worked well.”

Fullmer said Virginia has also made it easier to vote since the pandemic by expanding the number of allowed voting methods.

Although Virginia ranked worst in the nation earlier this year for postal service, there have also been improvements amid pushback from residents and legislators. Several federal legislators in Virginia, including Republican Rep. Rob Wittman of Yorktown and Democratic Sens. Tim Kaine and Mark Warner, met with Dejoy in July for an update.

The on-time delivery rate of first-class mail in Virginia improved from 66% to 77.4% during the first quarter of this year, according to a news release about the meeting from Kaine’s office. But this fell short of the goal of 93%.

“The numbers are getting better,” Kaine told The Virginian-Pilot last month. “We still have some parts of the Richmond distribution area out around Charlottesville where it’s bad. Then the postal service frightened everyone last week by saying it might have to curtail services in rural areas (in 2025). Rural America relies more on the postal service than urban America does so that went over very poorly — so we have more work to do.”