No hope for an airline ticket refund -- or is there?
When Kathy Stickney's niece must return home early to be with her ailing
father, she must forfeit an American Airlines ticket. But is that fair?
Smoked out of the Days Inn
Debbie Rosenkranz books a nonsmoking room at a Days Inn hotel. But when
she arrives, she's offered a smoking room. Does the hotel owe her
anything?
Kicked off my cruise for getting sick
Shortly before her cruise to Mexico sets sail, Regina Hatfield and her
family are ushered off the ship. The reason? She's experiencing sharp
pains in her kidney. Now her cruise line wants to keep her money. Is it
allowed to do that?
No name change on a dead passenger's ticket?
After Robin Johnson's husband is killed in a tragic accident, she tries
to salvage his United
Airlines ticket credit. But the carrier says it can't change the name on
a ticket -- it's against the rules. Is there any hope for her?
Two letters cost $300 -- are you serious?
Agnes Lednum's husband's ticket is missing two little letters -- "Jr" --
and in order to fix it her online travel agency wants
$300. Is that her only option?
I'm having reservations about my travel agent
Brian Durbin's destination wedding is off to a bad start. His travel
agent isn't returning his calls and he and his fiancee are afraid
everything isn't going to run smoothly. What do you do when your travel
agent goes AWOL?