After Irene Reitman's brother passes away, she cancels her trip to Las Vegas. But American Airlines won't refund her fare. Why not?
For just $89 a night, the all-suite hotel in Killeen, Texas, promised Steven Hoybook and his family "European-style luxury" -- an offer that seemed too good to pass up. But Hoybook wishes that he had.
Brad Joiner discovers a damaged underside to his Enterprise rental after he parks it in his driveway. He's sure it isn't his fault, but the car rental company begs to differ. It wants him to pay $826.
When Gale Flake tries to convert his Hilton points to Delta SkyMiles, something gets lost in translation. Can the conversion be undone?
Elise Chon's reservation is off by a month -- an error made by a travel agent. Does she still have to pay for the hotel stay she missed?
Jennene Colky can't fly because she has a detached retina. Why won't US Airways refund her ticket?