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My 'Duplicate' Reservation Leaves Me With A $75 Fee

Travel / Christopher Elliott /

Q: Earlier this year, I booked a round-trip flight on American Airlines from Minneapolis to Shannon, Ireland, for May using

The next day, Travelocity sent me a message that American Airlines had increased the price. I accepted the increase, wanting to keep the schedule I had.

All was well until I received my credit card bill, ...Read more

Why did eDreams book this round-trip flight?

Travel / Christopher Elliott /

Q: I booked a one-way ticket from Osaka, Japan, to San Francisco on eDreams recently. My middle name was incorrect, so I called eDreams to make a correction. That resulted in hours of phone calls.

While I was trying to fix my name, I learned that eDreams had reserved a round-trip flight. EDreams denies this, but I have a copy of the Japan ...Read more

'Deeply Disturbed' About Lack Of Expedia Refund

Travel / Christopher Elliott /

Q: I am deeply disturbed by my experience with Expedia. I'm paying for 15 members of my family -- my wife and myself, four children and their spouses, and five grandchildren -- to take a family vacation to celebrate our 50th wedding anniversary.

The kids wanted to have a party for us, but we asked them to save their money, and we would pay for ...Read more

American Airlines Promised Me Vouchers, But Instead It Billed My Card

Travel / Christopher Elliott /

Q: I recently booked two tickets to Scotland on American Airlines for this summer. A few weeks ago, I saw that the cost of the tickets had dropped considerably. I called American about this and said I felt I was being penalized for booking early.

The representative spoke to her boss about the discrepancy in price and said the airline would ...Read more

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